How to Bid & Buy
A simple guide to our auction process, from registration to picking up your items.
1. Getting Started
Before you place your first bid, you'll need to set up your secure account.
Register
Create a free account. You'll need a valid email address and phone number to verify your identity.
Payment Info
Add a valid credit card to your file. This is required for security and allows for instant checkout.
Browse & Watch
Find items you love. We recommend setting an alarm for the final day, as most action happens then!
2. How Bidding Works
Understand our automatic bidding system to win more auctions.
Set it and Forget it
Enter the highest amount you are willing to pay. Our system will bid for you automatically, only raising your bid if someone else challenges you.
Soft Close (No Sniping)
If a bid is placed in the final moments (30-240 seconds), the clock resets. This gives everyone a fair chance to react.
Pro Tip: Most bidding wars happen in the last few minutes. Watch the auction live if you can!
Proxy Bid Example
We use an automatic "Proxy" bidding system. You tell us your max, and we bid the lowest amount needed to win.
Even though you bid $100, the system only bid $51 to beat the previous price. Your max remains hidden.
3. Winning & Payments
Congratulations, you won! Here is how payment and fees are calculated.
Automatic Payment
Once the auction ends, the winning bidder's card on file is immediately charged.
Tax Exemptions
To claim sales tax exemption, you must provide a valid resale certificate before purchase. Retroactive refunds are not processed.
Sample Invoice
Example calculation for a $100 winning bid.
4. Pickup & Shipping
Local Pick-up
Sat: 10AM - 1PM
Shipping Request
- Submit Your Request: Complete our Shipping Request Form with your contact details.
- Processing: We prepare your items and deliver them to AIM Mail Center within 2 weeks.
- Estimate & Payment: AIM Mail Center will contact you directly with a quote. All packing and shipping fees are paid to them.